Terms & Conditions

1. Introduction: These Terms and Conditions ("Terms") constitute a legal agreement between you ("User") and Kaizen Digital Marketing Agency ("Company," "we," "our," or "us"). By accessing or using our website at www.kaizen-agency.co and its services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Website Owner and Binding Agreement: This website is owned and operated by Kaizen Digital Marketing Agency. These Terms set forth the terms and conditions under which you may use our website and services. By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms.

3. Eligibility and Account Requirements: You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our website and services. You must possess the legal authority to enter into these Terms as a binding agreement. Use of our website is prohibited where it is illegal or restricted by applicable laws.

4. Key Commercial Terms: The fees for our services are listed on our website. We reserve the right to change prices and correct any pricing errors. The fee for the services will be charged monthly to your payment method.

5. Free Trial: Our services are provided on a subscription basis only. We do not offer a free trial period for any of our services.

6. Refunds: All payments for our services are non-refundable. Once payment is processed, it cannot be refunded under any circumstances, including dissatisfaction with the service or early termination of the subscription.

7. Subscription Cancellation: To cancel your subscription, you must contact us directly. Please reach out to our customer service team at contact@kaizen-agency.co. Cancellations will not be processed through any other communication channels. Ensure that your cancellation request is submitted in a timely manner to avoid additional charges. Fees incurred prior to the cancellation request will not be refunded.

8. Return and Refund Policy: Given that our services are intangible, we do not offer returns or refunds. All fees are non-refundable upon payment.

9. Right to Change Offerings: We reserve the right to modify or discontinue any aspect of our services without prior notice. This includes the right to impose limits on services and to suspend or terminate access to our services.

10. Warranties and Responsibilities: We do not offer warranties beyond those required by law. We will address valid warranty claims by either repairing, replacing the product, or providing a refund. We are not liable for any indirect, incidental, or consequential damages.

11. Intellectual Property: All content on our website, including software, text, graphics, logos, and images, is the property of Kaizen Digital Marketing Agency. You may not use any of our intellectual property without express permission.

12. User Content: By uploading content to our website, you represent that you own or have the appropriate licenses for the content. You grant us a license to display the content publicly.

13. Account Suspension or Cancellation: We reserve the right to suspend or terminate your account if you violate these Terms or applicable laws. You may cancel your subscription by contacting us directly; however, charges for the current subscription period will not be refunded.

14. Indemnification: You agree to indemnify and hold Kaizen Digital Marketing Agency harmless from any claims, damages, or expenses arising from your use of our website or services.

15. Limitation of Liability: To the fullest extent permitted by law, Kaizen Digital Marketing Agency is not liable for any indirect, punitive, incidental, special, or consequential damages. Our liability is limited to the maximum extent permitted by applicable law.

16. Changes to Terms: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the new Terms.

17. Promotional Communications: By using our website, you agree to receive promotional materials from us. If you wish to opt-out, you may contact us at any time.

18. Governing Law and Dispute Resolution: These Terms are governed by the laws of the State of California. Any disputes arising under these Terms will be resolved in the courts located in Orange County, California.

19. Contact Information: For support or to cancel your subscription, please contact us at:

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Kaizen Digital Marketing Agency
Customer Service Department
Email: contact@kaizen-agency.co

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These Terms are effective as of September 15, 2024. Please review this document periodically for any changes.